Fix Genshin Impact Apk Not Working Or Crashing

It can be incredibly frustrating when your favorite game, Genshin Impact, suddenly refuses to work or keeps crashing on your Android device. This common issue can stem from various sources, including outdated system components, insufficient device resources, or corrupted game files. To effectively fix Genshin Impact Apk not working or crashing, you’ll typically need to systematically troubleshoot your device and game installation.

Many players encounter problems like infinite loading screens, unexpected shutdowns, or the app simply not opening. These interruptions can seriously hinder your journey through Teyvat. Fortunately, there are several straightforward solutions to fix Genshin Impact Apk not working or crashing, ensuring you can get back to exploring Sumeru, battling formidable foes, and enjoying the captivating storyline.

Understanding Why Genshin Impact Might Be Crashing

Before diving into solutions, it’s helpful to understand the common culprits behind why Genshin Impact might be experiencing issues on your Android device. Knowing the root cause can often guide you to the quickest resolution and help you fix Genshin Impact Apk not working or crashing. The game is graphically intensive and demands significant system resources, so even minor discrepancies can lead to major problems.

One primary reason for Genshin Impact failing to launch or crashing is insufficient hardware specifications. Genshin Impact consistently updates its requirements, and older devices may struggle to keep up with the increasing demands of new game versions. For example, as of upcoming updates, recommended Android specifications include a Snapdragon 855 or Dimensity 1000 SoC, 6GB of RAM, and Android 12.0 or above, alongside 60GB of available storage space. If your device falls below these, you might frequently face issues.

Another significant factor is corrupted game files. An interrupted download, an incomplete update, or even storage errors can lead to game files becoming damaged, preventing the application from running correctly. Additionally, outdated operating system or graphics drivers can cause compatibility issues, particularly with a game that receives frequent graphical and content updates. Keeping your device’s software up-to-date is crucial to maintaining smooth gameplay.

Furthermore, background applications consuming excessive resources, an unstable internet connection, or even a full device storage can contribute to Genshin Impact crashing. The game needs a stable connection for real-time data exchange, and if other apps are hogging your device’s memory or network bandwidth, the game might struggle to function. Identifying which of these issues might be affecting your device is the first step to effectively fix Genshin Impact Apk not working or crashing.

Essential First Steps to Fix Genshin Impact Apk Not Working Or Crashing

When you first encounter problems with Genshin Impact, there are a few basic, yet often highly effective, troubleshooting steps you can take. These initial actions can resolve many common glitches without requiring more complex interventions, helping you to quickly fix Genshin Impact Apk not working or crashing. It’s always a good idea to start simple before moving on to more involved solutions.

Restart Your Device and the Game

One of the simplest and most overlooked solutions is to restart your Android device. This action can clear out temporary system glitches, refresh the device’s memory, and close any rogue background processes that might be interfering with Genshin Impact. Just as giving your phone a brief rest can improve its general performance, it can often solve unexpected app behavior.

• Completely close the Genshin Impact app. Ensure it’s not just minimized but fully shut down from your recent apps list.
• Restart your Android phone or tablet. Hold down the power button and select “Restart” from the options.
• Once your device has fully restarted, try launching Genshin Impact again. This quick refresh can often fix Genshin Impact Apk not working or crashing issues caused by minor software conflicts.

Check Your Internet Connection

Genshin Impact is an online game, and a stable internet connection is paramount for its proper functioning. Network errors can often manifest as crashes or infinite loading screens, preventing you from fully enjoying the game. If you’re experiencing issues, the problem might not be with the game itself but with your network.

• Verify your Wi-Fi or mobile data connection. Ensure you have a strong and stable signal. Try opening a web browser or another online app to confirm your internet is working correctly.
• If you’re on Wi-Fi, try restarting your router. Unplug it for about 30 seconds, then plug it back in.
• If you’re using mobile data, ensure you haven’t exceeded your data limit or that your carrier isn’t experiencing an outage.
• Consider temporarily disabling any VPN you might be using, as it can sometimes interfere with game connectivity. A stable internet connection is a fundamental requirement to fix Genshin Impact Apk not working or crashing due to network issues.

Optimizing Device Performance to Fix Genshin Impact Apk Not Working Or Crashing

Genshin Impact is a resource-hungry game, and optimal device performance is key to a smooth gaming experience. If your device is struggling to keep up, you’ll likely encounter crashes, lag, or other performance issues. Addressing these performance bottlenecks can significantly fix Genshin Impact Apk not working or crashing. These optimizations help ensure your Android device dedicates enough power and memory to the game.

Free Up Storage Space

One of the most common reasons for apps not working, downloading, or crashing is insufficient storage space on your device. Genshin Impact itself requires a substantial amount of storage, with recommended space often exceeding 60GB for Android devices. As the game receives updates, its storage footprint only grows, making this a frequent cause of trouble.

• Navigate to your device’s Settings > Storage and check how much free space you have.
• Delete unnecessary apps, photos, videos, or other large files to free up considerable space. Aim to have well over the recommended storage for Genshin Impact, as the game generates temporary files during play.
• Consider moving media files to a cloud service or an external storage device if your phone supports it. Ensuring ample free space is a critical step to fix Genshin Impact Apk not working or crashing and prevent future performance woes.

Close Background Applications

Running too many applications simultaneously in the background can significantly consume your device’s RAM and CPU resources, leaving less available for Genshin Impact. This resource contention often leads to the game crashing or performing poorly. Efficient resource management is vital to maintain stability.

• Before launching Genshin Impact, manually close all other unnecessary applications running in the background. This can usually be done by accessing your device’s recent apps menu and swiping them away.
• Some Android devices have built-in “RAM booster” or “game mode” features that automatically optimize resource allocation for games. Explore your phone’s settings to see if such options are available and enable them.
• Be particularly mindful of resource-intensive apps like streaming services, social media, or other games. By minimizing background activity, you help your device dedicate its full power to Genshin Impact, which can fix Genshin Impact Apk not working or crashing issues.

Adjust In-Game Graphics Settings

Genshin Impact offers a wide range of graphics settings, allowing players to tailor the visual experience to their device’s capabilities. If your device is on the lower end of the recommended specifications, or if you’re experiencing frequent crashes, reducing in-game graphics settings can significantly improve stability and performance. Pushing your device beyond its limits will inevitably lead to problems.

• Launch Genshin Impact and navigate to the Paimon Menu > Settings > Graphics.
• Lower options such as Graphics Quality, Shadow Quality, Special Effects, and Render Resolution. You might also consider capping your Frame Rate (FPS) to 30 or 60, depending on your device, to reduce strain.
• Aim for a “Smooth” performance load indicator within the game’s graphics settings. Experiment with different settings to find a balance between visual quality and stable performance. This adjustment is a practical way to fix Genshin Impact Apk not working or crashing due to graphical overload.

Addressing Software and Game-Specific Issues to Fix Genshin Impact Apk Not Working Or Crashing

Beyond general device optimization, specific software and game-related problems can cause Genshin Impact to malfunction. These often require direct intervention within the app or system settings. Tackling these issues head-on is crucial to effectively fix Genshin Impact Apk not working or crashing. Ensuring all components are up-to-date and free from corruption will pave the way for a smoother experience.

Update Genshin Impact and Your Android OS

Outdated software is a frequent cause of compatibility problems and crashes. Developers regularly release updates to fix bugs, improve performance, and ensure compatibility with newer operating systems and hardware. Regularly updating both the game and your device’s operating system is vital to fix Genshin Impact Apk not working or crashing.

• Update Genshin Impact: Open the Google Play Store (or your alternative app store if you didn’t download it from Play Store), search for “Genshin Impact,” and check if an update is available. Always download and install the latest version.
• Update Android Operating System: Go to your device’s Settings > System > System update (the exact path might vary by device) and check for any pending OS updates. Install any available updates, as they often include crucial bug fixes and performance enhancements that can benefit resource-intensive applications like Genshin Impact. Keeping your software current is a proactive measure to fix Genshin Impact Apk not working or crashing.

Clear Genshin Impact’s Cache and Data

Over time, applications accumulate cached data to speed up loading times. However, this cache can sometimes become corrupted, leading to various issues, including crashes or freezing. Clearing the cache can often resolve these transient problems, while clearing data is a more drastic step that should be used if clearing the cache doesn’t work.

• Clear Cache: Go to your device’s Settings > Apps (or Apps & Notifications) > Genshin Impact > Storage > Clear Cache. This removes temporary files without deleting your game progress.
• Clear Data (Use with caution!): If clearing the cache doesn’t work, you might consider “Clear Data” in the same menu. Be aware that clearing data will delete all user data associated with the app, including game files and settings. You will need to re-download the entire game and log in again. Ensure your game progress is safely linked to a HoYoverse account before proceeding, as this action will require a complete re-download to fix Genshin Impact Apk not working or crashing by removing all local game files.

Verify Game File Integrity

Corrupted or missing game files are a significant cause of crashes, especially during loading screens or intense gameplay. Genshin Impact’s launcher and in-game settings often provide tools to check and repair these files. This process ensures that all necessary components are present and undamaged.

• Via the Game Launcher: If you’re launching the game from a dedicated launcher (common for PC, but some APK installations might have a similar utility), look for an option like “Repair Game Files” or “Verify Integrity.” This function scans your installation for discrepancies and downloads any missing or corrupted parts.
• In-Game Option: Genshin Impact also has an in-game feature for this. Navigate to the Paimon Menu > Settings > Resources > Check Resource Integrity. This process can take some time but is highly effective in resolving file-related issues that cause Genshin Impact to crash. Regularly verifying file integrity is a proactive step to fix Genshin Impact Apk not working or crashing due to file corruption.

Reinstall Genshin Impact

If none of the above steps resolve your issue, a complete reinstallation of Genshin Impact is often the most effective last resort to fix Genshin Impact Apk not working or crashing. This ensures you have a fresh, clean installation of the game, free from any lingering corrupted files or problematic configurations.

• Uninstall the app: Go to Settings > Apps > Genshin Impact > Uninstall. Make sure to also check your device storage for any remaining Genshin Impact folders and delete them manually to ensure a completely clean slate.
• Restart your device after uninstalling.
• Download and install the latest version of Genshin Impact from the Google Play Store (or the official HoYoverse website if you’re using a direct APK download).
• Remember that a complete reinstallation means you’ll need to re-download all game resources, which can be a large download. Ensure you have a stable internet connection and sufficient storage before starting. This drastic step typically resolves even stubborn issues and can fully fix Genshin Impact Apk not working or crashing by removing all potential local conflicts.

Advanced Troubleshooting and Specific Scenarios to Fix Genshin Impact Apk Not Working Or Crashing

Sometimes, the generic fixes aren’t enough, and you might need to delve into more advanced troubleshooting specific to Android or common issues with graphically demanding games. These solutions address deeper system interactions or less common problems, helping to comprehensively fix Genshin Impact Apk not working or crashing.

Check Device Compatibility and System Requirements

Genshin Impact has continuously evolving system requirements, and older Android devices might eventually fall below the minimum specifications, leading to inevitable performance issues and crashes. Ensuring your device meets or ideally exceeds the recommended specifications is crucial for a smooth experience and to fix Genshin Impact Apk not working or crashing.

Here are the latest recommended Android specifications for Genshin Impact:

• SoC: Snapdragon 855, Dimensity 1000, or Kirin 980 and above.
• RAM: 6 GB or more.
• Operating System: Android 12.0 and above.
• Storage Space: 60 GB or more of available space.

Even if your device meets the minimum requirements (ARMv8-A 64-bit, non-PowerVR GPU, Snapdragon 660/Helio G88, 4GB RAM, Android 10.0, 40GB storage), you might still experience performance issues. If your device barely meets the minimums, frequent crashes are a strong indicator that it’s struggling. Upgrading your device or accepting lower graphical settings might be the only long-term solution to fix Genshin Impact Apk not working or crashing effectively.

Disable Battery Optimization for Genshin Impact

Android’s battery optimization features are designed to extend battery life by restricting background activity and resource usage for apps. While beneficial for general use, these optimizations can sometimes aggressively limit Genshin Impact’s performance, leading to crashes or poor frame rates, especially during intensive gameplay. Disabling battery optimization can help the game run without unnecessary interference.

• Go to Settings > Apps (or Apps & Notifications) > Genshin Impact > Battery (or Battery Usage).
• Look for an option like “Battery optimization,” “Unrestricted,” or “Don’t optimize.” Select the option that disables or allows unrestricted battery usage for Genshin Impact.
• The exact wording and path may vary depending on your Android version and device manufacturer. By allowing the game to use more battery, you’re essentially giving it more consistent access to your device’s resources, which can help to fix Genshin Impact Apk not working or crashing due to power management restrictions.

Check for Android System WebView Issues

In some rare but impactful cases, a component called Android System WebView can cause widespread app crashes, including Genshin Impact. This system component is responsible for displaying web content within Android applications. While less common now due to past fixes, it’s worth checking if you encounter sudden, widespread app instability.

• Go to the Google Play Store and search for “Android System WebView.”
• Check if there are any updates available and install them. Google typically pushes fixes for critical issues quickly.
• If updating doesn’t work, or if it’s already updated and issues persist, you could try uninstalling updates for Android System WebView. Go to Settings > Apps > Android System WebView and tap “Uninstall updates”. Some phones might use Chrome for WebView implementation, so uninstalling Chrome updates could also be a temporary fix. This specific troubleshooting step can be crucial to fix Genshin Impact Apk not working or crashing if it’s linked to a system-wide web rendering issue.

Consider Third-Party Tools or Game Boosters

While not a direct fix for underlying problems, some users find success with third-party game boosters or optimization tools. These applications often aim to clear RAM, prioritize game processes, and manage notifications to provide a more focused gaming environment. While results can vary, they might offer a temporary performance boost.

• Research reputable game booster apps available on the Play Store. Be cautious and read reviews, as some apps might be intrusive or ineffective.
• These tools typically offer features like “clear RAM,” “CPU cooling,” or “game mode” to allocate more resources to Genshin Impact.
• Remember that these tools are usually supplemental and do not replace the fundamental troubleshooting steps mentioned earlier. They can sometimes alleviate symptoms but might not fix Genshin Impact Apk not working or crashing if the root cause is deeper hardware or software incompatibility.

What to Do if Genshin Impact Still Doesn’t Work

If you’ve diligently followed all the troubleshooting steps, from basic restarts to advanced system checks, and you still can’t fix Genshin Impact Apk not working or crashing, it’s time to consider external factors or seek professional assistance. Persistent issues might indicate a problem beyond simple user-level fixes.

Contact HoYoverse Customer Support

When all else fails, reaching out to the game developers is the most direct path to a solution. HoYoverse (the creators of Genshin Impact) has a dedicated customer support team equipped to handle complex technical issues. They can offer platform-specific advice and investigate problems unique to your account or device.

• Gather as much information as possible about your issue:
• Your Game UID.
• A detailed description of the problem, including when it started, what steps you’ve already tried, and any error messages you receive.
• Your device’s exact model, operating system version, and specifications (RAM, SoC).
• Screenshots or video recordings of the crash or error, if possible.
• Your Internet Service Provider (ISP) details, especially if you suspect network issues.
• Visit the official Genshin Impact website or the HoYoverse Help Center to find their support contact options. Providing thorough information will help them diagnose and fix Genshin Impact Apk not working or crashing more efficiently.

Monitor Community Forums and Official Announcements

Game communities and official channels are excellent resources for identifying widespread issues or temporary server problems. Sometimes, the problem isn’t with your device but with the game’s servers or a recent update that introduced a bug for many players.

• Check the official HoYoLAB forums and community platforms like Reddit (e.g., r/GenshinImpact, r/Genshin_Impact). Search for similar issues reported by other players. Often, community members will share new temporary fixes or confirm if it’s a known bug.
• Follow Genshin Impact’s official social media accounts for announcements regarding server maintenance, known issues, or patch updates. If there’s a widespread problem, developers usually communicate it through these channels. Knowing if it’s a shared experience can alleviate your frustration and help you understand that the problem isn’t isolated to your device, giving you a better perspective on how to fix Genshin Impact Apk not working or crashing.

Consider a Device Factory Reset (Last Resort)

A factory reset should always be considered a last resort, as it will erase all data from your device, restoring it to its original factory settings. This can resolve deep-seated software conflicts or operating system corruption that other troubleshooting steps couldn’t touch. However, it requires significant preparation.

• Back up all your important data: Photos, contacts, apps, and documents will be deleted. Use cloud services or external storage to save everything you wish to keep.
• Ensure your Genshin Impact account is properly linked (e.g., to an email or social media account) so your progress is saved on the server.
• Go to Settings > System > Reset options > Erase all data (factory reset) (paths may vary).
• After the reset, you will need to set up your device again and reinstall all your apps, including Genshin Impact. While extreme, a factory reset can often definitively fix Genshin Impact Apk not working or crashing by eliminating any software-level interference. However, it’s a time-consuming process that demands careful consideration.

Conclusion

Encountering issues where Genshin Impact APK is not working or crashing can undoubtedly be frustrating, but with a systematic approach, most problems can be resolved. From fundamental steps like restarting your device and clearing the game’s cache to more advanced measures like optimizing graphics settings, checking system requirements, and verifying file integrity, there’s a wide array of solutions available. Remember that Genshin Impact is a visually rich and demanding game, and maintaining optimal device performance is key to a smooth adventure through Teyvat.

Always start with the simplest fixes, such as ensuring a stable internet connection and sufficient storage space. If basic troubleshooting doesn’t work, delve deeper into software updates, game file verification, and even specific Android settings like battery optimization. Keeping your device’s operating system and the game itself updated is a proactive way to prevent many common issues that cause Genshin Impact to malfunction. In the rare event that all efforts fail, reaching out to HoYoverse customer support or monitoring community discussions can provide further insights or official solutions. By following these comprehensive steps, you are well-equipped to diagnose and fix Genshin Impact Apk not working or crashing, ensuring your journey in the world of Genshin Impact remains uninterrupted and enjoyable.

FAQ

Q1: Why does Genshin Impact keep crashing on my Android phone?

Genshin Impact may crash on your Android phone for several reasons, including insufficient device specifications, low storage space, corrupted game files, an unstable internet connection, or too many background applications running. Outdated game or Android operating system versions can also contribute to crashing issues, as the game’s demands increase with each update.

Q2: What are the minimum system requirements for Genshin Impact on Android?

The supported (minimum) specifications for Android devices to run Genshin Impact include an ARMv8-A 64-bit architecture, a non-PowerVR GPU, an SoC like Snapdragon 660 or Helio G88 (or above), 4 GB of RAM, Android 10.0 or above, and at least 40 GB of available storage space. However, meeting the recommended specifications (6GB RAM, Android 12.0, 60GB storage) will provide a much smoother experience.

Q3: How do I clear Genshin Impact’s cache on Android?

To clear Genshin Impact’s cache on an Android device, go to your phone’s Settings, then navigate to Apps (or Apps & Notifications). Find and tap on Genshin Impact, then select Storage. From there, you should see and tap the “Clear Cache” option. This removes temporary data that might be causing issues without deleting your game progress.

Q4: My Genshin Impact app is stuck on a loading screen. What should I do?

If Genshin Impact is stuck on a loading screen, first try restarting your device and the game. Also, ensure you have a stable internet connection and sufficient free storage space on your device. Clearing the game’s cache or verifying the integrity of game files through the Paimon Menu (Settings > Resources > Check Resource Integrity) can often resolve this issue.

Q5: Will lowering graphics settings help fix Genshin Impact crashes?

Yes, lowering the in-game graphics settings can significantly help fix Genshin Impact Apk not working or crashing, especially on devices that barely meet the system requirements or are older. Reducing settings like Graphics Quality, Shadow Quality, Special Effects, and Render Resolution lessens the load on your device’s GPU and CPU, leading to improved stability and performance.

Q6: What should I do if Genshin Impact crashes after a new update?

If Genshin Impact crashes after a new update, it could be due to corrupted update files or compatibility issues. Try clearing the game’s cache, verifying the integrity of game files (via the in-game option or launcher), and ensuring your Android operating system is also up to date. If the problem persists, a complete reinstallation of the game might be necessary to fix Genshin Impact Apk not working or crashing post-update.